Our sympathy goes out to the family of the pilot and the staff of Airtex who owned and operated the aircraft that crashed off the coast of Sydney, NSW, last night.

Australia Post confirms that the aircraft was carrying Express Post mail sent from the ACT and NSW on Wednesday 9th April for addresses in Queensland.

The aircraft was carrying approximately 30 per cent of Express Post mail bound for addresses in Queensland for delivery today.

The aircraft was delivering the second of two Express Post consignments from Sydney to Brisbane. The first consignment had already arrived in Brisbane.

Mail to and from other destinations sent yesterday was not involved.

Regrettably, Australia Post advises customers that the mail carried on this aircraft is likely to be damaged or held by the relevant authorities.

Australia Post recommends that customers who sent Express Post to addresses in Queensland from the ACT and NSW on Wednesday 9 April allow time for delivery and then check with the addressee to see if their item has arrived.

Only customers who sent Express Post items and are concerned that their mail has been lost are advised to contact the Australia Post customer contact centre on 13 13 18.

Before calling, customers should have with them the item’s barcode number that is displayed on the peel-off receipt sticker on the Express Post article.

Further Information:

Phone: 03 9204 5362